TeleVet 1.0

TeleVet Dashboard Overview

A short narrated video covering the TeleVet Dashboard

Written by Price Fallin
Updated over a week ago

Case Study – Follow-Up after Surgery

Written by Melany Thompson
Updated over a week ago

How a TeleVet appointment works video

How vets can manage incoming TeleVet consultations

Written by Price Fallin
Updated over a week ago

Closing a Consultation for Clinics video

How to close a consultation on the TeleVet for Vets web app

Written by Price Fallin
Updated over a week ago

Creating Consultations for Clinics video

How clinics can create a consultation for their pet owners

Written by Price Fallin
Updated over a week ago

Adding a message about TeleVet to voicemail

Examples of prompted voicemail scripts for clinics wanting to advertise their integration with TeleVet.

Written by Melany Thompson
Updated over a week ago

Clinical Use Cases

Here is a list of uses cases that our Vets have found to be most effective while using TeleVet in their practice(s).

Written by Melany Thompson
Updated over a week ago

TeleVet Front Desk FAQs

How partnered clinics can easily inform pet owners and answer common questions about TeleVet.

Written by Melany Thompson
Updated over a week ago

Email Auto Responder

Scripted auto responder emails to help clinics advertise their TeleVet integration.

Written by Melany Thompson
Updated over a week ago

Phone Scripts

Here are some examples of scripting you can use when you are recommending a TeleVet appointment to clients over the phone.

Written by Melany Thompson
Updated over a week ago

Send Consultation Receipts

Send consultation receipts to members of your team to share with clients or send them to your client's insurance provider.

Written by Price Fallin
Updated over a week ago

Client Phone Call Controls

Add your client's phone number for them and call them directly with the Call Now button.

Written by Price Fallin
Updated over a week ago

Email Scripts

Examples of email templates, created by TeleVet, to help clinics reach their pet owners.

Written by Melany Thompson
Updated over a week ago

How to access Records and Reports

How clinics can best utilize the Records tab

Written by Price Fallin
Updated over a week ago

How To Set Up Your Practice

Here is a Quick set up guide that will help you get your practice up and running on TeleVet.

Written by Melany Thompson
Updated over a week ago

Creating Test Consultations

Learn how to do test consultations without worrying about payment.

Written by Price Fallin
Updated over a week ago

Introduction to Consultations

Learn how to handle client submitted consultations.

Written by Price Fallin
Updated over a week ago

Team Page Overview

This short video will guide you through how to add and manage members of your team.

Written by Price Fallin
Updated over a week ago

Adding Promo Codes

Add promo codes for your clients to receive a discount.

Written by Price Fallin
Updated over a week ago

How to adjust the amount charged for consultations and follow ups

How clinics can choose to not charge their clients

Written by Price Fallin
Updated over a week ago

Adding a Teammate

Add additional users to your practice's account.

Written by Price Fallin
Updated over a week ago

Troubleshooting - Pet Owner Connectivity

Written by Melany Thompson
Updated over a week ago

FAQ for Pet Owners

Common questions from pet owners

Written by Price Fallin
Updated over a week ago

How to create a consultation on the Pet Owner App

Steps on how a pet owner can create a consultation

Written by Price Fallin
Updated over a week ago

How to create a consultation on the ​TeleVet for Pet Owners Desktop App

How to navigate the TeleVet for Pet Owners desktop app

Written by Price Fallin
Updated over a week ago

How to create a TeleVet Pet Owner account on your desktop

How pet owners can create their own TeleVet account in just 8 steps

Written by Price Fallin
Updated over a week ago

How a Pet Owner can receive their receipt

Steps on how the client can obtain their consultation receipt

Written by Price Fallin
Updated over a week ago

Clinic Troubleshooting Tips

Written by Melany Thompson
Updated over a week ago

Case Study – Drop-off Consults

Written by Melany Thompson
Updated over a week ago

Case Study – Pet Owner-Initiated Consult

Written by Melany Thompson
Updated over a week ago