Clinics - Getting Started, Product Features, Troubleshooting, and More

This section will help you get up and running in TeleVet as fast as possible.

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22 articles in this collection
Written by Price Fallin and Melany Thompson

TeleVet Dashboard Overview

A short narrated video covering the TeleVet Dashboard
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Written by Price Fallin
Updated over a week ago

Troubleshooting - Pet Owner Connectivity

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Written by Melany Thompson
Updated over a week ago

Case Study – Follow-Up after Surgery

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Written by Melany Thompson
Updated over a week ago

How a TeleVet appointment works video

How vets can manage incoming TeleVet consultations
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Written by Price Fallin
Updated over a week ago

Closing a Consultation for Clinics video

How to close a consultation on the TeleVet for Vets web app
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Written by Price Fallin
Updated over a week ago

Creating Consultations for Clinics video

How clinics can create a consultation for their pet owners
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Written by Price Fallin
Updated over a week ago

Adding a message about TeleVet to voicemail

Examples of prompted voicemail scripts for clinics wanting to advertise their integration with TeleVet.
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Written by Melany Thompson
Updated over a week ago

Clinical Use Cases

Here is a list of uses cases that our Vets have found to be most effective while using TeleVet in their practice(s).
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Written by Melany Thompson
Updated over a week ago

TeleVet Front Desk FAQs

How partnered clinics can easily inform pet owners and answer common questions about TeleVet.
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Written by Melany Thompson
Updated over a week ago

Email Auto Responder

Scripted auto responder emails to help clinics advertise their TeleVet integration.
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Written by Melany Thompson
Updated over a week ago

Phone Scripts

Here are some examples of scripting you can use when you are recommending a TeleVet appointment to clients over the phone.
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Written by Melany Thompson
Updated over a week ago

Send Consultation Receipts

Send consultation receipts to members of your team to share with clients or send them to your client's insurance provider.
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Written by Price Fallin
Updated over a week ago

Client Phone Call Controls

Add your client's phone number for them and call them directly with the Call Now button.
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Written by Price Fallin
Updated over a week ago

Email Scripts

Examples of email templates, created by TeleVet, to help clinics reach their pet owners.
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Written by Melany Thompson
Updated over a week ago

How to access Records and Reports

How clinics can best utilize the Records tab
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Written by Price Fallin
Updated over a week ago

How To Set Up Your Practice

Here is a Quick set up guide that will help you get your practice up and running on TeleVet.
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Written by Melany Thompson
Updated over a week ago

Creating Test Consultations

Learn how to do test consultations without worrying about payment.
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Written by Price Fallin
Updated over a week ago

Introduction to Consultations

Learn how to handle client submitted consultations.
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Written by Price Fallin
Updated over a week ago

Team Page Overview

This short video will guide you through how to add and manage members of your team.
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Written by Price Fallin
Updated over a week ago

Adding Promo Codes

Add promo codes for your clients to receive a discount.
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Written by Price Fallin
Updated over a week ago

How to adjust the amount charged for consultations and follow ups

How clinics can choose to not charge their clients
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Written by Price Fallin
Updated over a week ago

Adding a Teammate

Add additional users to your practice's account.
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Written by Price Fallin
Updated over a week ago