❖STEP 1:
When logged in to your TeleVet account click 'New Consultation.'
Here is more information on how to create a TeleVet for Pet Owners account
❖STEP 2:
To create a consultation for your pet you will need to connect your payment information.
Note: When you create a new consultation you will have a pending charge on your account, and you will only be charged if the consultation is resolved.
❖STEP 3:
- Write details of the consultation for your pet in the 'Summary of Issue,' and 'Describe your pet's Situation' boxes. Be detailed!
- Next, add 3-5 pictures and videos to help show the issue.
- To finish creating the consultation, confirm your Consultation Preferences and click 'Create Consultation.'
❖STEP 4:
Once the Consultation is created, you will have the option to chat with your veterinary care team on the main screen. If you have additional information to share, type a message in the chat.
If you cannot chat or join the call, make sure you have added payment.
